Major Updates & Our New In-App Agent
Jose Kuttan
Mar 20, 2025
We’ve been hard at work here at Fluidworks, and we’re excited to share the latest developments:
Enhanced Demo
Our demo has jumped from a 65% to a 93% success rate—no small feat, and we’re continuing to optimize it for even higher reliability.
Agent Performance
Our agent has completed more than 2,000 calls (that’s over 230 hours of call time). Each interaction is designed to feel more natural and focused on user needs.
Faster Response Times
We’ve reduced latency to under 400 ms. This ensures near-instant feedback, helping conversations flow seamlessly.
Reduced Hallucinations
Our new “Say No” feature means the agent can recognize when it doesn’t have an answer, cutting hallucination rates down to under 92%.
Streamlined Onboarding
We’ve shortened the onboarding process from 98 days to just 5 days for our first customer, drastically improving the time-to-value.
Slack Bot Launch
We rolled out a Slack bot so customers can launch and manage agent conversations directly from their Slack workspace.
Big Announcement: In-App Agent for Onboarding (and More!)
We’re thrilled to share that our new in-app agent is on the way. Think of it as your personal “operator”—able to handle onboarding tasks (and more) at human-like speeds, completing actions in under 200 ms and tasks in around 400 ms. built for maximum coverage, so you can trust it with virtually any part of your product.
If you're a founder or marketer, we would love for you to test these new features. Your feedback is invaluable and helps us refine the experience for everyone.
Test our New Agent here.
Major Updates & Our New In-App Agent
Jose Kuttan
Mar 20, 2025
We’ve been hard at work here at Fluidworks, and we’re excited to share the latest developments:
Enhanced Demo
Our demo has jumped from a 65% to a 93% success rate—no small feat, and we’re continuing to optimize it for even higher reliability.
Agent Performance
Our agent has completed more than 2,000 calls (that’s over 230 hours of call time). Each interaction is designed to feel more natural and focused on user needs.
Faster Response Times
We’ve reduced latency to under 400 ms. This ensures near-instant feedback, helping conversations flow seamlessly.
Reduced Hallucinations
Our new “Say No” feature means the agent can recognize when it doesn’t have an answer, cutting hallucination rates down to under 92%.
Streamlined Onboarding
We’ve shortened the onboarding process from 98 days to just 5 days for our first customer, drastically improving the time-to-value.
Slack Bot Launch
We rolled out a Slack bot so customers can launch and manage agent conversations directly from their Slack workspace.
Big Announcement: In-App Agent for Onboarding (and More!)
We’re thrilled to share that our new in-app agent is on the way. Think of it as your personal “operator”—able to handle onboarding tasks (and more) at human-like speeds, completing actions in under 200 ms and tasks in around 400 ms. built for maximum coverage, so you can trust it with virtually any part of your product.
If you're a founder or marketer, we would love for you to test these new features. Your feedback is invaluable and helps us refine the experience for everyone.