We’ve been hard at work here at Fluidworks and are excited to share the latest updates:

Enhanced Demo

Our demo success rate has improved from 65% to 93%. We’re continuing to optimize for even greater reliability.

Agent Performance

The agent has completed over 2,000 calls, totaling more than 230 hours of conversation. Each interaction is tuned to feel natural and centered on the user.

Faster Response Times

Latency is now under 400 ms, enabling smooth and responsive conversations.

Reduced Hallucinations

With the new “Say No” feature, the agent can now recognize when it doesn’t have an answer, reducing hallucination rates to below 8%.

Streamlined Onboarding

We’ve cut onboarding time from 98 days to just 5 days for our first customer, dramatically improving time-to-value.

Slack Bot Launch

Customers can now manage and launch agent conversations directly from their Slack workspace.

Big Announcement: In-App Agent for Onboarding (and More)

Our new in-app agent is launching soon. Think of it as a personal operator inside your product—capable of handling onboarding and other flows at human-like speeds. It completes actions in under 200 ms and full tasks in about 400 ms. Built for deep coverage, it can guide users through nearly any part of your product.

If you’re a founder or marketer, we’d love for you to try these new features. Your feedback helps us make the experience even better.

Try the new agent here.